Docbet Terms & Conditions — Complete Guide to Membership and Use of Services

These terms and conditions apply to the Docbet platform and all of its services. By using the Docbet website, opening an account, or using any of our services, you are considered to have agreed to abide by these terms. Docbet's services are not intended for anyone under the age of 18.

Docbet is an internationally licensed online gaming platform. Our services are built on the principles of integrity, transparency, and responsibility. These terms are available in both Bengali and English. In the event of any dispute, the English version shall be considered the authoritative text.

You must be 18 years of age or older to open an account with Docbet. All information provided during registration must be accurate and truthful. Providing false or incorrect information may result in account closure and forfeiture of any balance.

Each individual may hold only one account. Opening multiple accounts under the same name, or from the same device or IP address, is strictly prohibited. If such activity is detected, all associated accounts will be closed.

• You must provide your real name, date of birth, and mobile number when registering.
• Your mobile number must be verified via OTP.
• KYC verification using a national ID must be completed before making large withdrawals.
• You are responsible for keeping your account password confidential.
• If you suspect any unauthorized access to your account, contact support immediately.

You can deposit at Docbet via bKash, Nagad, and Rocket. The minimum deposit is ৳100 and the maximum single deposit is ৳1,00,000. Deposits are usually credited to your balance instantly. If there's a delay for any reason, contact support with your payment reference number.

The minimum withdrawal amount is ৳500. Withdrawal requests are typically processed within 3 minutes, though delays may occur if KYC is incomplete or a security review is in progress. Funds will only be sent to the mobile banking number used for the original deposit.

• Deposited funds must be wagered at least once before a withdrawal can be made.
• Separate wagering conditions apply to bonus funds (see Section 4).
• The maximum withdrawal limit per day is ৳5,00,000.
• In the event of a failed deposit, funds will be returned within 24 hours.

Docbet's bonus offers are subject to specific terms and conditions. By claiming a bonus, you agree to the terms attached to it. Each bonus generally comes with a wagering requirement — meaning a set number of times you must bet the bonus amount before withdrawing.

For welcome bonuses, the deposit amount plus the bonus are typically required to be wagered a set number of times. You cannot withdraw the bonus before the wagering requirement is met.

• Bonus offers must be used within a specified time period.
• The same offer cannot be claimed more than once unless stated otherwise in the terms.
• When using a bonus, bets must be placed only on approved games and markets.
• Two bonuses cannot be active at the same time unless Docbet specifically permits it.
• Docbet reserves the right to void bonuses if there is a clear breach of rules or any attempt to exploit the system.

Sports bets on Docbet are accepted strictly on an odds basis. Once a bet has been accepted and confirmed, it generally cannot be changed or cancelled — however, if the "Bet Builder" or "Cash Out" feature is active, changes may be possible under certain conditions.

If a match is cancelled or abandoned, all bets on that event are voided and stakes are refunded. If part of a parlay (accumulator) is cancelled, the voided leg is settled at odds of 1.00 and the remaining selections are settled as normal.

• If a bet is accepted at an incorrect price, Docbet reserves the right to void it.
• Odds in live betting may change due to network latency.
• Any bet linked to match fixing or other dishonest activity will be voided.
• Docbet sets the maximum bet limit per event, and this limit is subject to change.

All casino games on Docbet use independently verified Random Number Generators (RNG). Game outcomes are not predetermined, and neither Docbet nor the game provider has any control over results. The RTP (Return to Player) rate for each game is listed on its information page.

Live Casino games feature real dealers, but outcomes are completely impartial. If a game is interrupted mid-round due to a technical issue, all bets for that round are voided and refunded.

• If you lose connection during a game, you can resume from where you left off.
• Playing the same game on multiple devices simultaneously is not permitted.
• Any dispute regarding a game result must be raised with support within 72 hours.

Keeping your account login details secure is entirely your responsibility. Never share your password with anyone. Docbet will never ask for your password via email, SMS, or phone — any such request should be treated as fraud.

We strongly recommend enabling two-factor authentication (2FA) on your account. If you notice any suspicious transactions or unauthorized access, contact support immediately — action will be taken promptly.

Docbet believes gaming is a form of entertainment, not a source of income. We encourage our members to play responsibly. Docbet allows you to set daily, weekly, or monthly spending limits for yourself.

You can use the Self-exclusion feature to temporarily suspend your account for a set period. During this time, Docbet will not send you any promotional messages.

• Placing bets on behalf of anyone under 18 is strictly prohibited.
• If You Have a Gambling Problem Responsible Gaming You will find support information on the page.
• Our support team is trained in responsible gaming and is always ready to help.

You can request to close your account at any time. Please withdraw your balance before doing so. Your account will be closed within 48 hours of the request.

Docbet may suspend or close an account without notice for the following reasons:

• Registering with false information.
• Operating multiple accounts.
• If you attempt to exploit system or bonus features dishonestly.
• If there is suspicion of money laundering or other illegal activity.
• Being confirmed to be under 18 years of age.

Docbet reserves the right to modify or update these terms at any time. For significant changes, registered members will be notified in advance via email or SMS. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

The date of the latest update will always be shown at the top of this page. We recommend reviewing this page regularly. If you have any questions about the terms, contact us at support@docbet.net.